Shipping is free throughout the European Union and always insured . Each product is packaged with great care to ensure its integrity during transport.
Can I get advice before purchasing?
Sure! We offer a free consultation to help you choose the chandelier that best suits your needs and your environment. Write to us or call us to make an appointment.
Are your chandeliers original?
Yes, all our chandeliers are handcrafted, in full respect of the Murano glass tradition. Each piece is unique and crafted with the utmost care.
How long does it take to receive a chandelier?
Most of our chandeliers are made to order. Production and shipping times generally vary from 10 to 20 working days .
What happens if the product arrives damaged?
In case of damage during shipping, the carrier's insurance intervenes . In addition, all our products are covered bywarranty according to current legislation.
Can I request a custom chandelier?
Of course. We design and produce custom chandeliers, both for private individuals and for contract projects. Contact us for a dedicated consultation.
Can I request assistance with assembly?
Yes, we have a network of specialized technicians for installation. The service is available upon request and is quoted separately. Contact us for more information.
Are your products covered by warranty?
Yes, all our products are covered by a legal guarantee , to protect the customer in accordance with current legislation.
